How do I know I have the best deal?

Zaruby has developed an efficient online cost structure. By buying direct from the manufacturer you are eliminating the traditional layers of jewellery wholesalers and retail store jewellers, thus saving you up to 50% from retail store prices.



What if I do not like the design or wish to return my purchase?

Zaruby offers a full 30 day no quibble money back guarantee (see refund policy). You can have a full refund or we will quite happily exchange your ring setting for another design (if you exchange there is a small charge).



What if my ring does not fit?

Zaruby will re-size your ring for a small charge (to cover costs) if the fit is not perfect. This takes 7-10 workings days. Before you order use our ring sizer to get your ring size.



How long will my order take?

Every piece of jewellery in Zaruby’s collection is hand made to order by our experienced goldsmiths and gem setters. We ask for 7-10 working days from order date to delivery.



Does my piece of jewellery come with a valuation?

Every piece of jewellery is supplied with a free of charge valuation for insurance.



How can I tell the ring size?

If you do not know the ring size download our ring sizer.



How is jewellery packaged?

Every piece of jewellery is supplied in a elegant presentation box. For a small charge you can upgrade to a real wooden box.